Refund policy

THANK YOU FOR YOUR PURCHASE, WE HOPE YOU ARE HAPPY WITH YOUR PURCHASE. HOWEVER IF YOU ARE NOT COMPLETLEY SATISFIED YOU MAY RETURN TO US FOR A REFUND

We have a 14-day return policy, which means you have 14 days after receiving your item to request a refund if you are not satisfied with your purchase

To be eligible for a refund, the remainder of your item must be returned in the same container that you received it, You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at heaven.sent7538@gmail.com. Please note that returns will need to be sent to the following address :P.O BOX 42051 MESA AZ 85274 CUSTOMER WILL BE RESPONSIBLE FOR THE COST OF SHIPPING

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at heaven.sent7538@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at heaven.sent7538@gmail.com.